TY  - BOOK
AU  - Andrews,Sudhir
TI  - Introduction to Tourism & Hospitality Industry
SN  - 9780070660212
PY  - 2012///
CY  - New Delhi
PB  - TMH
N1  - CONTENTS:
PART 1: THE TOURISM AND HOSPILITY AND ITS EVOLUTION
LESSON 1- HISTORY OF TRAVEL -INTERNATIONAL
LESSON 2- HISTORY OF TRAVEL IN INDIA
LESSON 3-ROLE OF TURISM
LESSON 4-TOURISM INFRASTRUTURE
LESSON 5-HISTORY OF HOTELS AND MOTELS
LESSON 6-ORIGIN OF THE FOOD SERVICE INDUSTRY
LESSON 7- HISTORY OF THE TRAVEL AGENCY AND TOUR OPERATIONS
LESSON 8-HISTORY OF AIR TRAVAL
PART 2: HOSPILITY PRODUCTS AND SERVICES
LESSON 9-UNDERSTANDING GUEST SERVICES
LESSON 10-TYPES OF LODINGS
LESSON 11-TYPES OF FOOD SERVICES FACILITIES
LESSON 12-HOTEL ORGANIZATION
PART 3: TRAVEL TECHNOLOGY AND DISTRIBUTION CHANNELS
LESSON 13-HOTEL TECHNOLOGY AND GLOBAL DISTRIBUTION SYSTEMS
LESSON 14-TOUR OPERATION AND TRAVEL AGENTS
LESSON 15-WEB MARKETING
PART 4: FUTURE TOUIISM AND HOSPITALITY TRENDS
LESSON 16-FUTURE TOURISM TRENDS
LESSON 17-FUTURE TRANDS IN HOSPITALITY
LESSON 18-FUTURE TRAVEL TRANDS
LESSON 19-THE FUTURE TRANDS
LESSON 20-COSTOMER SEVICES

ER  -