000 00293nam a2200109Ia 4500
008 201121s9999 xx 000 0 und d
100 _aMakkar,Urvashi (ed.)
245 0 _aInternational Journal on castomer relation
260 _bNewdelhi: Publishing India graup
300 _cV.P.
942 _cBV
999 _c16799
_d16799