000 00307nam a2200121Ia 4500
008 160930s9999 xx 000 0 und d
020 _a9788189547936
100 _aPrakash,Monika
245 _aServices : trends & insights
260 _aDelhi
_bWisdom Publications
_c2012
300 _a201p.;24cm
942 _cDB
999 _c9066
_d9066