Text| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Not For Loan | Reference Books | 27723 | ||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27724 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27725 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27726 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Checked out to ANUBHAV KRISHNA (20160325) | 08/03/2017 | 27727 | ||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27728 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27729 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27730 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27731 | |||
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BOOKS
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CENTRAL LIBRARY | ITHM | 338.470 68 AND (Browse shelf(Opens below)) | Available | 27732 |
Browsing CENTRAL LIBRARY shelves, Collection: ITHM Close shelf browser (Hides shelf browser)
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| 338.470 68 AND Textbook of Front Office Management & Operations | 338.470 68 AND Textbook of Front Office Management & Operations | 338.470 68 AND Textbook of Front Office Management & Operations | 338.470 68 AND Textbook of Front Office Management & Operations | 338.470 68 AND Textbook of Front Office Management & Operations | 338.470 68 AND Textbook of Front Office Management & Operations | 338.470 68 AND Textbook of Front Office Management & Operations |
CONTENTS:
CHEPTER-1:THE TOURISM AND HOSPITALITY INDUSTRY
CHEPTER-2:HOTEL MANAGEMENT AND ORGANISATION
CHEPTER-3:FRONT OFFICE MANAGEMENT
CHEPTER-4:RESERVATION
CHEPTER-5:RECEPTION
CHEPTER-6:UNIFORMED SERVICES
CHEPTER-7:CONCIERGE SERVICES
CHEPTER-8:GUEST RELATIONS EXECUTIVE
CHEPTER-9:TELECOMMUNICATION
CHEPTER-10:FRONT OFFICE CASHIER
CHEPTER-11:NIGHT AUDIT
CHEPTER-12:YIELD MANAGEMENT
CHEPTER-13:QUALITY GUEST SERVICE
CHEPTER-14:MANAGING FRONT OFFICE HUMAN RESOURCES
CHEPTER-15:INTERPERSONAL COMMUNICATION
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